As part of an effort to minimize the stigma that comes from mental health, Talkspace teamed up with celebrities to showcase what mental health issues can really look like. They’re attempting to normalize an issue that’s been stigmatized for far too long and it’s something the company wants to continue doing. By working with people like Michael Phelps, the company’s able to help people understand what they need to do and how to make a change for better mental health. The company spends a lot of time learning about different mental health issues and how they can make them better for everyone who needs their help. Talkspace gives people a chance to talk with a therapist in a totally new way. By allowing patients to talk to therapists through text, it opens up another line of communication people can use to get the help they need. It’s an important part of the business model and it helps other people see what they can get from text therapy. Read more about talkspace at crunchbase.com
Even though Talkspace still works with therapists just like any other mental health professional company would, they work specifically with therapists who know how to handle different situations through text. The therapists on Talkspace are trained to talk to people in text messages and through the app. They can approach things in a different way than traditional therapists might be able to and that helps them see what they’re doing the right way.
As long as the company knows what to expect and how they can continue helping their patients, they feel they have a good chance at making things better for many people battling mental health issues. Since they spent a lot of time learning about what they could do and how they could help, the company knew what to do. They also knew their business model was great because it gave people who struggle from mental health issues the chance to connect with providers. Since it can sometimes be hard for people battling mental illness to connect with a therapist outside of their home, Talkspace gives them the chance to make those connections.